
iOS: Tap Settings > select the Wi-Fi connection > tap the small ‘i’ icon, which is located next to your selected Wi-Fi network. If you are one of those people, try turning this off. Some people use 3rd party DNS servers (Google DNS, OpenDNS etc) for various reasons (privacy, performance reasons, etc). Try turning off alternative 3rd party DNS servers, if you are using. macOS: On your Mac: Click Apple menu > System Preferences > Network > Wi-Fi (left menu) and select the ‘-‘ (minus) sign to remove the service (you may have to enter your admin password), and then click the ‘+’ (plus) sign and select Wi-Fi and set it up again.Ħ. iPhone, iPad or iPod touch: Go to Settings > General > Reset > Reset Network Settings. Note that by doing so, you will lose all the Passwords and Config. macOS: Open the Safari app, choose Safari > Preferences, click the Privacy tab > Manage Website Data and Remove All.ĥ. iOS: tap Settings > Safari > scroll down and tap Clear History and Website Data. Clear history, cookies and web site data. macOS: On your Mac, click the Apple menu and then Restart.Ĥ. Then restart your iOS device, by pressing and hold the side button until you see the Apple logo. You can also turn off your device by going to Settings > General > Shut Down if your device is running iOS 12 or later. iOS: Press and hold the on/off (side or top), or if you are using an iPhone X or 11 then press and hold the on/off and volume up buttons together, until you see the red slider. Go to the following URL, this will usually trigger the captive portal: For example, do not just type but, instead, type in the address bar.Ģ. In your browser, enter a URL’s full address and hit enter. Please try each step one at a time until you resolve your issue.ġ.
See also: iPhone Keeps Saying Incorrect Wi-Fi Password (But It’s Correct) Fix Are you having this problem also? Is the Wi-Fi login screen not showing up when you attempt you connect your device to the Internet.
Ideally, you are supposed to be redirected to the login popup page where you will see an authorization page and this is where you accept that place’s (airport, coffee shot etc) Wi-Fi terms & conditions and click “Connect” before browsing the Internet. And this prevents users from connecting to the Internet. The most common problem that users are experiencing is that the login screen just never loads even though your device’s Wi-Fi icon indicates that you are connected. These Wi-Fi connections are offered sometimes free (but you subscribe) and sometimes you pay for. Captive networks require users to provide additional log-in information in order to connect. Captive Wi-Fi hotspots let you use the Internet in public places such as coffee shops, Internet cafes, bus stops, university campuses, hospitals, hotels, airports, and other public locations. This article explains what you can do when you cannot use captive Wi-Fi networks on your iOS (iPhone, iPad) device or your Mac.